Qlik Answers is revolutionizing how businesses interact with their data by leveraging generative AI to deliver precise and personalized insights. As organizations increasingly grapple with unstructured data, the need for streamlined and user-friendly solutions becomes crucial. Qlik Answers addresses this challenge by integrating seamlessly into your everyday system, providing not only a quick and intuitive tool for analysing unstructured data but also ensuring robust security for sensitive information. This insight explores the core capabilities of Qlik Answers, highlights its application in real-world scenarios, and outlines its benefits in today’s data-driven environment.
What is Qlik Answers?
Qlik Answers is designed to facilitate decision-making processes by informing every action with accurate, trusted data. Its plug-and-play simplicity means that businesses can enjoy the benefits of generative AI without dealing with complex implementation. It integrates multiple data sources into a central knowledge base where users can interact directly and obtain relevant answers.
The key strength of Qlik Answers is its ability to handle unstructured data. In an era where data is constantly growing, often stored in various formats across disparate systems, Qlik Answers simplifies the challenge of gaining meaningful insights. With its AI-powered knowledge assistant, users can ask questions in plain language and receive personalized responses from across all integrated sources.
Security
Security is a critical concern for organizations managing sensitive data, and Qlik Answers addresses this with role-based access to both assistants and knowledge bases. Each user’s access is determined by specific roles within an organization, ensuring that only authorized personnel can view or interact with particular datasets. This means that by using the same assistant two users can get different answers to the same question.
Use case
A notable use case for Qlik Answers is the ability to extract data from your ticketing system e.g. Jira and store it in OneDrive using Qlik application automations. After creating a connection to your storage platform (e.g. OneDrive, Azure Data Lake, ...) in the knowledge base, this data is then ready to use in Qlik Answers. As such, users can then ask Qlik Answers specific questions about current issues they are experiencing. For example, “Have we faced a similar issue with the system crashing during updates?” If similar issues have happened in the past, the user is redirected to the correct content.
A second use case is about the possibility of centralising product documentation to provide faster and better customer service. For instance, companies with a lot of unstructured data across different sources can now centralise it. That way, the AI-powered knowledge assistant allows the customer service department to respond much faster, resulting in better service and increased customer satisfaction.
Conclusion
In today’s fast-paced, data-driven world, businesses need powerful tools that deliver actionable insights quickly, securely, and efficiently. Qlik Answers combines the power of generative AI with a user-friendly interface to provide organizations with a way to leverage unstructured data for better decision-making. With its robust security, seamless integration with existing platforms, and flexibility in handling different data sources, Qlik Answers stands as a comprehensive solution for modern data management and analysis needs. By implementing Qlik Answers, businesses can unlock new opportunities for innovation and growth, ensuring they stay competitive in an increasingly digital landscape.
